Housing Support Worker, West Bromwich

Reference: HWG14

Average 15 hours per week, Weekend shifts only

Salary: £12.21 per hour + benefits

Due to an expansion of our housing services, we are seeking applications from people who have a passion for young people and the desire to see them progress and thrive.

Is that YOU?
We are looking for an experienced individual, with the motivation to see young people thrive, to join our dynamic and supportive housing team. You will support our Housing Services Manager to ensure the provision of high-quality, person-centred support for our residents.

The role will include but will not be limited to:

• Engaging with young people identifying their passions and aspirations and helping to remove any barriers which will prevent them achieving their full potential.
• Create and deliver programmes to aid the development of young people
• Supporting young people to gain necessary life skills.
• Supporting service users to develop independent living skills.
• Liaising with other teams regarding emergencies and complaints.
• An understanding of safeguarding requirements and duty of care when working with vulnerable individuals is imperative.

The ideal candidate will be tech-savvy, approachable and interested in young people and adept at prioritising tasks efficiently. You’ll need to adapt to changing priorities while maintaining a commitment to delivering quality housing services. Excellent communication skills are a must, as you’ll collaborate effectively with a diverse range of agencies.

If you want to learn more about this role, please call Donna Barrett 0121 524 1950 (Monday-Friday 8am-4pm)

Closing Date: 10^th February 2026
We reserve the right to close this vacancy before this date should we receive sufficient applications. Please complete the YMCA BCG application form to ensure you are considered. We do not accept CVs. If you require support, please email hr.recruitment@ymcabc.org.uk

Equality, Diversity, and Inclusion Statement We are an equal opportunity employer committed to a diverse and inclusive workforce. Therefore, we encourage and support the recruitment, retention and career development of people from as wide a range as possible of ethnic, cultural and social backgrounds.

YMCA BCG is a trauma-informed organisation; we recognise and understand the widespread impact of trauma on individuals to shape policies, practices, and culture. We are sensitive and responsive to the needs of those who have endured trauma to prevent its recurrence among clients and staff.