Housing Support Officer, Rugeley

Reference: HRF48

Salary: £12.59 per hour (increasing post-April)

Location: YMCA Rugeley Housing, Church St, WS15 2WH

YMCA are looking for experienced individuals, with the motivation to see young people thrive, to join our dynamic and supportive housing team. These people will support our Housing Services Manager to ensure the provision of high-quality, person-centred support to our residents.

The role will include, but will not be limited to:

• Engaging with young people identifying their passions, aspirations and removing barrier that prevent them from achieving their full potential.
• Promoting and leading on engagement activities.
• Create and deliver programmes to aid the development of young people
• Supporting young people to gain necessary life skills and develop independent living skills.
• Liaising with other teams regarding emergencies and complaints.
• An understanding of safeguarding requirements and duty of care when working with vulnerable individuals is imperative.

Benefits

Apart from a competitive salary and the opportunity to work for an organisation that is passionate about giving back to the community, the successful applicant will also be eligible for:

• 24/7 Confidential Employee Assistance Programme (EAP)
• Access to our IMHR Plus online portal, offering discounts at major brands and retailers
• 25 Days annual leave, plus 8 bank holidays and an increase based on length of service
• SimplyHealth cash plan e.g. dental care, physiotherapy, diagnostic consultation, tests, scans and more
• Staff discounts for: childcare at our YMCA nurseries, YGym membership, and Coffee at the Clock purchases
• Life Assurance scheme

It is a requirement that the successful applicant will complete an enhanced DBS check before taking up the role.

Closing Date:
26^th March 2026
We reserve the right to close this vacancy before this date should we receive sufficient applications. Please complete the YMCA Application form to ensure you are considered for this role. You can email hr.recruitment@ymcabc.org.uk for support with this. We do not accept CV’s.

For further enquires, please call Anthony Coton 01889 586 578.

Equality, Diversity, and Inclusion Statement
We are an equal opportunity employer committed to a diverse and inclusive workforce. Therefore, we encourage and support the recruitment, retention and career development of people from as wide a range as possible of ethnic, cultural and social backgrounds.

YMCA BCG is a trauma-informed organisation; we recognise and understand the widespread impact of trauma on individuals to shape policies, practices, and culture. We are sensitive and responsive to the needs of those who have endured trauma to prevent its recurrence among clients and staff.